FAQ

❓ Frequently Asked Questions (FAQ)

🛍️ Orders

Q: How do I place an order?
A: Simply choose your product, add it to your cart, and complete checkout with your preferred payment method.

Q: Can I change or cancel my order after placing it?
A: Orders are processed quickly, but if you need to make a change, please contact us within 12 hours of purchase.

🚚 Shipping & Delivery

Q: How long does delivery take?
A: Standard delivery takes 7–15 business days, depending on your location.

Q: Do you provide tracking?
A: Yes! Once your order ships, you’ll receive an email with your tracking number. You can also track it anytime on our Track My Order page.

Q: Do you ship internationally?
A: Yes, we ship worldwide 🌍.

💳 Payments

Q: What payment methods do you accept?
A: We accept major credit/debit cards and other secure payment methods available at checkout.

Q: Is payment secure?
A: Absolutely — our store uses encrypted SSL security to ensure your payment details are safe.

🔄 Returns & Refunds

Q: What is your return policy?
A: We offer a 30-day money-back guarantee. Items must be unused and in their original packaging.

Q: How do I request a refund or exchange?
A: Contact us at fuzzaway.original@gmail.com with your order number and we’ll provide instructions.

📦 Products

Q: Will the product damage my clothes?
A: No — FuzzAway is designed with safety features to protect your fabrics while removing lint and fuzz.

Q: Can I use it on furniture or blankets?
A: Yes! It works on clothing, upholstery, blankets, and more.

📩 Contact Us

Didn’t find your answer here?
Reach out at fuzzaway.original@gmail.com and we’ll be happy to help!